Privacy Policy
This privacy policy has been compiled to better serve those who
are concerned with how their 'Personally Identifiable
Information' (PII) is being used online. PII, as described in US
privacy law and information security, is information that can be
used on its own or with other information to identify, contact,
or locate a single person, or to identify an individual in
context. Please read our privacy policy carefully to get a clear
understanding of how we collect, use, protect or otherwise
handle your Personally Identifiable Information in accordance
with our website.
What personal information do we collect from the people that
visit our blog, website or app?
When ordering or registering on our site, as appropriate, you
may be asked to enter your name, email address, mailing address,
phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site,
place an order, subscribe to a newsletter, fill out a form, Use
Live Chat, Open a Support Ticket or enter information on our
site.
How do we use your information?
We may use the information we collect from you when you
register, make a purchase, sign up for our newsletter, respond
to a survey or marketing communication, surf the website, or use
certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and
known vulnerabilities in order to make your visit to our site as
safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks
and is only accessible by a limited number of persons who have
special access rights to such systems, and are required to keep
the information confidential. In addition, all sensitive/credit
information you supply is encrypted via Secure Socket Layer
(SSL) technology.
We implement a variety of security measures when a user places
an order enters, submits, or accesses their information to
maintain the safety of your personal information.
All transactions are processed through a gateway provider and
are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider
transfers to your computer's hard drive through your Web browser
(if you allow) that enables the site's or service provider's
systems to recognize your browser and capture and remember
certain information. For instance, we use cookies to help us
remember and process the items in your shopping cart. They are
also used to help us understand your preferences based on
previous or current site activity, which enables us to provide
you with improved services. We also use cookies to help us
compile aggregate data about site traffic and site interaction
so that we can offer better site experiences and tools in the
future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your
site experience more efficient may not function properly.Some of
the features that make your site experience more efficient and
may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties
your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on
our website.
Google
Google's advertising requirements can be summed up by Google's
Advertising Principles. They are put in place to provide a
positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising and Google Signals on our
website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
We, along with third-party vendors such as Google use
first-party cookies (such as the Google Analytics cookies) and
third-party cookies (such as the DoubleClick cookie) or other
third-party identifiers together to compile data regarding user
interactions with ad impressions and other ad service functions
as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require
commercial websites and online services to post a privacy
policy. The law's reach stretches well beyond California to
require any person or company in the United States (and
conceivably the world) that operates websites collecting
Personally Identifiable Information from California consumers to
post a conspicuous privacy policy on its website stating exactly
the information being collected and those individuals or
companies with whom it is being shared. - See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on
our home page or as a minimum, on the first significant page
after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can
easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
- On our Privacy Policy Page
You can change your personal information:
- By emailing us
- By calling us
- By logging in to your account
- By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies,
or use advertising when a Do Not Track (DNT) browser mechanism
is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party
behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from
children under the age of 13 years old, the Children's Online
Privacy Protection Act (COPPA) puts parents in control. The
Federal Trade Commission, United States' consumer protection
agency, enforces the COPPA Rule, which spells out what operators
of websites and online services must do to protect children's
privacy and safety online.
We do not specifically market to children under the age of 13
years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of
privacy law in the United States and the concepts they include
have played a significant role in the development of data
protection laws around the globe. Understanding the Fair
Information Practice Principles and how they should be
implemented is critical to comply with the various privacy laws
that protect personal information.
In order to be in line with Fair Information Practices we
will take the following responsive action, should a data
breach occur:
We will notify the users via in-site notification within 7
business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial
email, establishes requirements for commercial messages, gives
recipients the right to have emails stopped from being sent to
them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails:
Email us at
info@sustainablevillage.com or follow the instructions at the
bottom of each email
and we will promptly remove you from all correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may
contact us using the information below.
Sustainable Village LLC
1080 Oakdale Place
Boulder, CO 80304
United States