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Terms & Conditions


For orders over $100 in the continental USA, we offer free shipping.

We normally ship orders under 2 lbs by USPS and over 2 lbs by UPS. If you would like any kind of rush shipping (3-day, 2-day, next-day etc.) just let us know and we'll calcluate the extra cost.

For orders going to Alaska, Hawaii, and to other countries, after you place an order we will email you back the amount of shipping due. If over $100, we subtract what the shipping cost would have been in the US from the actual shipping amount.


Guarantees

  • Blumats: 1 year from purchase date, guaranteed to be free from any manufacturing defect
  • Shurflo: 30 days from purchase date, guaranteed to be free from any manufacturing defect
  • Green China Direct: 1 year from purchase date, guaranteed to be free from any manufacturing defect
  • Sustainable Village-made Products: 1 year from purchase date, guaranteed to be free from any manufacturing defect
  • Other manufacturers: per the individual company

Returns

Customers can return any of our products to us for a replacement or refund within 30 days of purchase if unused, in new condition with original packaging. If we made a mistake and sent you the wrong item, we will either give it to you for free (if inexpensive product) or pay for the return shipping as long as the claim is made within 30 days. If return because customer changed their mind, shipping cost will be their responsibility.  Returns will be refunded, but a 20% restocking fee will be assessed.


Sustainable Village™ - Better Ways to Water
Regenerative Agriculture Since 1971 • Free Quotes & Consulting • Cutting Edge Products & Systems • Customized Engineering

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